The Retail Energy Code Company (RECCo) is the corporate vehicle for ensuring the proper, effective, and efficient implementation and ongoing management of the Retail Energy Code (the REC).
Ofgem has determined that the mission statement of the REC, and therefore of RECCo is to:
Our Strategic aims are therefore to:
Consolidate, simplify and maintain Retail Governance arrangements;
Develop and/or maintain effective and innovative consumer-facing solutions;
Whilst much of our Forward Work Programme and objectives will be determined by the requirements set out in the Retail Energy Code, the way we deliver those objectives will be guided by our core values:
Consumer focus – everything we do will be working towards the ultimate aim of delivering consumer benefit;
Collaboration – we will ensure seamless and complementary provision of services managed by RECCo, and that we and our service providers look for opportunities to provide added value to our stakeholder through effective partnerships with external organisations;
Digitalisation – develop services and/or address emerging issues on the basis that solutions will be digital wherever and to the fullest extent possible;
Innovation – proactively seek and/or facilitate both incremental and transformational innovations in the way we deliver services and/or discharge the REC requirements;
Efficiency - ensure that REC services and as far as practicable, wider retail energy arrangements, offer value for money.