Annual stakeholder satisfaction survey
We will be undertaking our first annual stakeholder survey this autumn!
Making the retail energy market work more efficiently and effectively for its participants and for the benefit of consumers is at the heart of RECCo’s role. We are committed to listening to and understanding our stakeholders so we can learn and grow as an organisation.
As part of developing this understanding we will be undertaking an annual satisfaction survey so we can hear from your perspective how we are doing so far, a year after the operational go-live of the REC. We will also use this opportunity to find out what’s important to you and your organisation and where our priority focus should be from day-to-day practical issues to wider interests impacting the future of the retail energy market. By taking the time to complete this survey, you will be helping us gain valuable insight to inform our next steps as an organisation, working with REC Service Providers.
This is your opportunity to provide feedback and where you’d like to see improvements so we are focusing on the right areas, aligned to your needs and expectations.